and Replacement Form
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Anime DVD Announcement and Replacement Form |
| Dear NIS America fans and customers, Thank you very much for purchasing our first anime titles, Toradora! and PERSONA - trinity soul -. Toradora! and PERSONA - trinity soul - Volume 1 Premium Edition are our first anime releases, and we have taken great care during each step of the localization and manufacturing process to create a product that we are proud to bring to our customers. We hope you enjoy this product as much as we enjoyed creating it for you. Despite our efforts, some of our fans have pointed out some issues with the video quality and after carefully reviewing and considering these issues, we agree that there is room for improvement. Because customer satisfaction is of the highest importance to us, we have decided to re-master the discs and send the revised discs free of charge to those customers who would like one. Please note that there are limited quantities of the “Premium” Edition with no current plans for re-manufacturing, so they can only be purchased while quantities last. It might take a while to correct the disc issues and arrange for the replacements to be sent out, so we greatly appreciate your patience and understanding regarding this matter. To make the process of distributing the new discs faster and easier, we have prepared an anime disc request form. Please fill out the form below to receive the revised discs. We will notify you via email when we begin shipping these discs out, and we will also be updating the status of re-mastering the discs on our anime site. Thank you for your continued support, NIS America, Inc. |