Search found 6 matches

by avishay1985
Sat Jul 23, 2016 5:00 am
Forum: Grand Kingdom
Topic: Digital Preorder Issue
Replies: 31
Views: 6421

Re: Digital Preorder Issue

got a few days ago (at the 20th of july) a response from nis america support eventually "Thank you for contacting us regarding this issue! Have you been able to launch the full game successfully since your original message? We had looked into the situation and resolved this issue for a number o...
by avishay1985
Thu Jul 07, 2016 7:39 am
Forum: Grand Kingdom
Topic: Digital Preorder Issue
Replies: 31
Views: 6421

Re: Digital Preorder Issue

it may be sony's fault, but it doesn't look like nisa tried to do something about it but i believe the reason for this issue, is that the demo and game contain the same data (both ~5GB), so the game distiguish the full/demo game using the license. i guess since the pre order license was removed, it ...
by avishay1985
Wed Jul 06, 2016 11:42 am
Forum: Grand Kingdom
Topic: Digital Preorder Issue
Replies: 31
Views: 6421

Re: Digital Preorder Issue

Hi I've talked with sony support on chat 3 times Never asked for a refund. And weren't offered one. In the last conversation with sony's agent i sent him sony forum thread regarding this issue http://community.us.playstation.com/t5/Games-Services/Grand-kingdom-won-t-download/m-p/45827279 But he he t...
by avishay1985
Sat Jul 02, 2016 12:22 am
Forum: Grand Kingdom
Topic: Digital Preorder Issue
Replies: 31
Views: 6421

Re: Digital Preorder Issue

Got an email from sony which notify me, that sony will issue me a refund. It a disappointment since buying the game now means i'm loosing the pre order discount & bonuses. Also it seems like there were other ways to solve this issue. And act this way after 9 days made me feel like they didn't re...
by avishay1985
Fri Jun 24, 2016 5:05 pm
Forum: Grand Kingdom
Topic: Digital Preorder Issue
Replies: 31
Views: 6421

Re: Digital Preorder Issue

You can download the game through the psn pc site. From there there is an option of download (although the game version there isn't listed as bought) I believe the problem is the demo & the full version contain the same content (as the beta) since both of them take about 4.6 gb So the only diffe...
by avishay1985
Fri Jun 24, 2016 1:21 am
Forum: Grand Kingdom
Topic: Digital Preorder Issue
Replies: 31
Views: 6421

Re: Digital Preorder Issue

I have a similar issue i participated in the Beta and then pre ordered the game (at 17/5/16) when i run it, i get the lite version (demo version), when i try to restore licenses i get error NP-39227-3 tried to rebuild ps4 database - no luck tried to delete the game and redownload (tried to restore l...

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