I have been charged twice for criminal girls 2 Limited edition

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Yatol
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I have been charged twice for criminal girls 2 Limited edition

Postby Yatol » Tue Oct 04, 2016 6:51 pm

i bought the limited edition and i have been charged twice, i submitted a report yesterday , i ask whether or not they actually will answer those. Calling them will be complicated since i live in Canada
Last edited by Yatol on Wed Oct 05, 2016 3:20 am, edited 1 time in total.

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Rednal
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Re: I have been charged twice for criminal girls 2 Limited ediotion

Postby Rednal » Tue Oct 04, 2016 8:13 pm

I'd give it a few days to see if it sorts itself out - sometimes odd things can happen when stuff is actually getting billed, especially if it didn't go through the first time. It should be settled fairly quickly. If not, try asking your financial institution to reverse one of the transactions. They should be able to do that without trouble, especially once you show them what was obviously an accidental double-charge.
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Yatol
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Re: I have been charged twice for criminal girls 2 Limited ediotion

Postby Yatol » Wed Oct 05, 2016 3:20 am

24 hours andd no responce from the staff

if they dont respond before sunday, i will revers the transation of one the orders

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razisgosu
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Re: I have been charged twice for criminal girls 2 Limited edition

Postby razisgosu » Wed Oct 05, 2016 9:58 pm

Call them. The forums are not the place to ask for help, this isn't a direct line to customer service.

Yatol
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Re: I have been charged twice for criminal girls 2 Limited edition

Postby Yatol » Thu Oct 06, 2016 3:26 am

i called them yesterday, no response i left a message but i dont think they will call back


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