DizzyQViper wrote:I'll humour you one last time.
Reread Houk's last post carefully and try to read between the marketing lines before white knighting NISA by pretending you know SCEE's official PSN Submission rules. In case you do know them, kindly link me to them. That stuff genuinely interests me.
Or maybe, ya know, read Houk's first post:
Houk wrote:Hey there,
The reason that we haven't released this content yet in your region is that while we aren't required to translate the game itself into Dutch, there are a number of other game-related resources and documents that must be submitted along with the DLC, and those must be translated into Dutch. We are currently looking for a reliable Dutch translator to take care of this, so hopefully we will be able to release the Totori DLC sometime soon. In the meantime, we hope you can bear with us until we can finalize our approach. Thanks!
This seems to make it clear there's other
stuff that needs to be translating, and it's probably a lot of stuff you never see, so you can't say that translation is poorly done, as we simply don't know.
DizzyQViper wrote:Allow me to deconstruct houks post from my point of view and please note i don't mean this as a personal attack on Houk. The man is just doing his job and i respect that.
Funnily enough, this isn't actually his job, it's just something he's taken upon himself to do, so even with these posts he's taking time out to do them.
Which is why they are taking their time finding someone to do it, as they want someone who comes with recommendations because of that exact point:
Houk wrote:I think the Euro division has a company they're going through to look for people (since we can't verify the quality of the translation ourselves, we're looking for recommendations from people/companies we've worked with) but if they don't find anything we'll definitely keep it in mind!
DizzyQViper wrote:To illustrate this point: My Italian friend was pretty shocked to hear that Holland missed the DLC because of this translation issue. because according to him NISA's Italian store descriptions and even the text on the game boxes and manuals are full of errors.
This isn't quite the same, as there's no box or manual due to being DLC, and I've already pointed out that it seems that there's much more stuff than we ever see that has to be translated.
NISA claims the DLC is available in the PAL region.
Anyway, although you have decided that we should have been able to resolve this by now and so have decided to get upset that we haven't, the fact is that we never laid out any kind of definite timeline or outcome for this content.
Last time i checked Holland and Belgium were part of the PAL territory.
Well, it's currently an unusual exception, (not to mention there's no actual space for such notes in there), and Houk was more referring to this specific case of where it's not been yet released and why, and this was also relating to the period of time (which was a month) between his original post in this thread explaining the situation, and your post asking if you've been forgotten. Also, saying it's contradicting a generalised table likely set up before the issue became apparent, it comes off a little bit pedantic. You've been given an answer, and saying it's going against something written from before that answer was given.
Keep in mind that our European division is only a small fraction of our total staff, and that this is far from the only issue on their plate. I appreciate your frustration at not having access to the content you want, but realize that whatever time our staff takes to look into this issue is time they're not spending on other projects.
This basicly says: Your country's missing DLC is of little interest to us and thus its on the bottom of our priority list. Except its in nicer words.
No it doesn't, you're presuming, it's saying they've got a lot of things to do, therefore they can't sort it as quickly as they would like, if it really was
of little interest to them, they wouldn't be bothering to sort it, and you likely wouldn't have even gotten a reply to the original question this thread asked.
Houk's tune also went from "sometime soon"
to "if/when" regarding the issue. So somewhere down the line it seems their priority's shifted. Which i find upsetting.
That's an incorrect reading of that post, as the phrase you singled out is part of the sentence:
Houk wrote:...so hopefully we will be able to release the Totori DLC sometime soon.
Which does not imply anything about its position on the list of priorities.
DizzyQViper wrote:I am also upset because "if/when" can also mean "never" which also bodes ill for future content.
Coming from NISA, I can assure when they say they are looking into something or otherwise trying to get it sorted, they are
, if they say it's impossible or they have no plans of doing they'll just outright say that.
They mean 'never' when they say 'never', and at no other time.
DizzyQViper wrote:It also tells me that perhaps they should hire more staff for their EU division since i keep hearing that excuse.
In an ideal world that would be great, but I doubt there's enough work to justify the cost of hiring someone else, if they were that understaffed they would already be rectifying that problem. It's not like this is a recurring problem either, so they'd be little point in hiring someone to find a translator, as what would they do after that?
Continuing to get upset in this thread won't make things go any faster.
This remark makes me wonder if they really did not expect any kind of backlash from leaving out 2 entire country's.
You posted asking what happened to the DLC, you got a response saying they're working on it, and then nothing constructive has really been said afterwards, from either side, as the issue originally posted about is still in the same situation.
You also put it as though they deliberately
withheld the DLC from those places, as if they really weren't concerned about the 'backlash' you wouldn't have gotten a reply at all.
Also, nobody from SCEE ever contacted us about any of these issues, and if they had we would have responded as quickly and fully as possible.
Kindly refer to the screenshot of my previous post.
You've heard both sides to this, therefore it's likely it got lost somewhere. Messages often get lost to the ether.
DizzyQViper wrote:i know im in the lions den here but this is the only place i can think of where i can let my voice be heard and just maybe get some gears in motion.
The ones already in motion? You've already got a response saying they were already moving to solve the problem before you even raised the issue, so there's nothing else you can do to speed the process along.