Hyperdimension Neptunia mk2 DLC in Finland

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Re: Hyperdimension Neptunia mk2 DLC in Finland

Postby artemisthemp » Mon Apr 23, 2012 1:15 am

Sumea wrote:Just gonna update the thread with slight bumb and also saying:
This now is not only indifinite delay of neptunia mk2 DLC.

Disgaea 4 avatars SECTION popped to my PSN few days ago. And sure enough, the section exists but content is empty. Checked britannian store and oh, everywhere else but Scandinavia, you can now purchase Disgaea 4 avatars... Great Job nisa!

Also, Disgaea 3 Vita version (I have not played the series, it had different subname than PS3 version though) was released, also on european PSN... Well european PSN EXCLUDING SCANDINAVIA.

And you know, I am as interested in those disgaea avatars actually as mk2 DLC. But really, this seems to escalate into fencing off whole area of world still teeming with customers, who are not at all happy from level of service they get, and this is just something as simple as making digital goods available in one area - this should be as easy as ABC.

Just go one two three, A B C and make it happen because this starts to seriously grind my nerves how bad this situation is.

The Axel Avatar has been on PSN, since March 21 2012 (Not available in Austria, Belgium, Denmark, Finland, Norway, Poland, Portugal, Sweden, Switzerland, Ukraine), but first this Friday was the 4 other Avatar made available.

I fear that Skandinavia + Polen would be excluded from buying Absence of Detention on PSN and turn out to be true.
Not that it really matters, since it was cheaper for me to import it from US.

The DLC issue seem to have begun on Febuary 29, 2012

The Lastest I heard in this issue was on March 28 2012
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Re: Hyperdimension Neptunia mk2 DLC in Finland

Postby Sumea » Mon Apr 23, 2012 11:01 am

It's just funny how them adding the DLC for rest of europe still gives the category in Finland (and other parts of europe that infact have no DLC) - what I find rather odd. There is the category but no content, why?

Same thing for Disgaea 4 avatars now a week ago - there is now the category for it in Finnish PSN that came up at same time as they released the content - everywhere else but the Scandinavian countries and Poland.

I just added the Disgaea 3 because it seems nisa dropped ball with PSN releasing in general. And sadly we as customers are not just woth it to them. I get seriously a vibe that scandinavian countries are not worhy customers for nisa to be served well at all. This is why I am also unsure how to respond when finally content I want to buy comes available?

Should I just not buy any of it because nisa dropped ball?
Or should I buy it as I want it and send Nisa message "Hey, it's fine to not serve as a equal base of customers who are not worthy enough to get downloadable content until many MANY months late - but it is all FINE, just have my money for this great service"

I seriously do not know. I do not know are nisa trying or not - all I know that the game launched several months ago and there is still no DLC, and now even more further releases by Nisa for PSN are getting delayed.
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Re: Hyperdimension Neptunia mk2 DLC in Finland

Postby artemisthemp » Tue Apr 24, 2012 2:36 am

Sumea wrote:It's just funny how them adding the DLC for rest of europe still gives the category in Finland (and other parts of europe that infact have no DLC) - what I find rather odd. There is the category but no content, why?

Same thing for Disgaea 4 avatars now a week ago - there is now the category for it in Finnish PSN that came up at same time as they released the content - everywhere else but the Scandinavian countries and Poland.

I just added the Disgaea 3 because it seems nisa dropped ball with PSN releasing in general. And sadly we as customers are not just woth it to them. I get seriously a vibe that scandinavian countries are not worhy customers for nisa to be served well at all. This is why I am also unsure how to respond when finally content I want to buy comes available?

Should I just not buy any of it because nisa dropped ball?
Or should I buy it as I want it and send Nisa message "Hey, it's fine to not serve as a equal base of customers who are not worthy enough to get downloadable content until many MANY months late - but it is all FINE, just have my money for this great service"

I seriously do not know. I do not know are nisa trying or not - all I know that the game launched several months ago and there is still no DLC, and now even more further releases by Nisa for PSN are getting delayed.

My guess for the Folder exist for HDN MK-2 DLC and Disgaea Avatar is that the DLC and Avatar are on the store, but Public view is not enable (just like SF X Tekken GEM DLC)

EU customer is threaded different already.
Try for example to find a Limited Edition of any NIS game or get a EU copy with NISA Store bonus.
Another example is Ar Tonelico Qoga: Knell of of Ar Ciel, EU don't have the Harvestasha Alternative Personality Patch Module DLC that US does.

I will not say NIS are without fault for this Issue with Avatar/DLC not been available on Scandinavian and Polish PSN, but don't most country in EU speak/read/understand English and to my knowledge does HDN MK-2 only have 2 languages option 1. English or 2. Japanese, so does Sony require the Documentation to get stuff on PSN to be translated into Danish example?
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Re: Hyperdimension Neptunia mk2 DLC in Finland

Postby Sumea » Tue Apr 24, 2012 10:18 am

artemisthemp wrote:I will not say NIS are without fault for this Issue with Avatar/DLC not been available on Scandinavian and Polish PSN, but don't most country in EU speak/read/understand English and to my knowledge does HDN MK-2 only have 2 languages option 1. English or 2. Japanese, so does Sony require the Documentation to get stuff on PSN to be translated into Danish example?


Yeah, I find that myself weird too. Some say some internal documentation is needed to be translated for employees who I think should speak at least English aside their own main language. And the store text I already checked, that clearly is not REQUIRED to be in language of the european area. Well, for germany or france maybe but there is content in finnish store that is translated to finnish, and some content that is not, including content from nisa (HDN1 DLC is all in english, I reported this earlier)
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Re: Hyperdimension Neptunia mk2 DLC in Finland

Postby artemisthemp » Wed Apr 25, 2012 2:43 am

Sumea wrote:
artemisthemp wrote:I will not say NIS are without fault for this Issue with Avatar/DLC not been available on Scandinavian and Polish PSN, but don't most country in EU speak/read/understand English and to my knowledge does HDN MK-2 only have 2 languages option 1. English or 2. Japanese, so does Sony require the Documentation to get stuff on PSN to be translated into Danish example?


Yeah, I find that myself weird too. Some say some internal documentation is needed to be translated for employees who I think should speak at least English aside their own main language. And the store text I already checked, that clearly is not REQUIRED to be in language of the european area. Well, for germany or france maybe but there is content in finnish store that is translated to finnish, and some content that is not, including content from nisa (HDN1 DLC is all in english, I reported this earlier)

Yes, don't understand why Sony require Documentation to be in that country languages, since the actual game are in English (option to chose JP audio (did that for Red Scene in HDN 1).
So I would guess the customer/Sony Scandinavia + Polen would be able understand English.

MK-2 is rated M (Mature)/16
Disgaea 4 is rated T (Teen)/12

Source - http://blog.eu.playstation.com/2012/04/ ... ent-220756

Sony finally spoken about this Issue:

1. Why are Disgaea and Hyperdimension DLC not available in Scandinavian territories?
A. This was sadly a decision the publisher has made. At this time it doesn’t seem likely DLC will be available in the region.
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Re: Hyperdimension Neptunia mk2 DLC in Finland

Postby Sumea » Wed Apr 25, 2012 10:06 am

Yeah this day and day seems to more and more annoy me.

I am seriously starting to think to just not buy Disgaea 4 even though I am interested for the game because how worthy customer I am to nisa. I actually hope that ANY OTHER COMPANY picks up the next Neptunia game for localization because Nisa makes the dub in bad way and just can't do this DLC release stuff THEY SHOULD do. You can't just forget six countries from european region when all it needs is bit of paperwork and you have paying customers.

I mean, what else can I do, I heard nisa responds to their consumer feedback here, but nothing here either.

Let me list ALL COMPANIES that have screwed online content publishing in PSN, be it DLC, games, addons or avatars - this way:
NISA
Every other company can pull this job, EVERY OTHER COMPANY can do something as simple as publish the downloadable content in all areas at same time including Scandinavia and Poland.

I mean, games Nisa publishes interest me, but their practice of negledging me and my friends who all live here in Finland and other scandinavian countries is something I get personally offended by. I seriously do not know should I just wait and see do they get better and stop getting anything from Nisa until that point.

Or at least until SOME employee can address and give ANY explanation to this.
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Re: Hyperdimension Neptunia mk2 DLC in Finland

Postby Chocobo115 » Thu Apr 26, 2012 11:09 pm

Why shiould I buy more NISA games when you can't provide with a fair and equal service when it comes to DLC for your games?
Could Houk or anybody come with any clarification in this?
Corrently disspleased with how you are treating us EU customers (i'm Swedish).
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Re: Hyperdimension Neptunia mk2 DLC in Finland

Postby Houk » Fri Apr 27, 2012 10:02 am

First of all, sorry I couldn't get in here earlier. Things are busy as always around here.

Anyway, as has been brought up, regulations require us to translate all DLC into certain languages for each region in Europe. This wasn't the case before, which meant we could release DLC in English no problem. But that regulation has changed, so if we want to release DLC in those regions, we have to translate certain PSN data into the required language. That may sound cheap/easy/fast, but unfortunately it's not. A lot goes on behind-the-scenes to get content released in each region, and sometimes it just isn't feasible to release that content quickly, or at all.

I can tell you that we are looking into ways to get our DLC released in Scandinavian and other territories, but unfortunately we have a limited number of employees and a limited number of days in the hour. So I can't really give you any kind of detailed plan or timetable for what may or may not be possible in terms of releasing DLC in your region.

The bottom line is, of course we value all of our customers and want to make our products available to as many of you as possible, but there are real-world limitations that don't always make this possible (the same goes for bringing Limited Editions to Europe, or voicing everything in English, or even being able to bring a game over from Japan in the first place).

You are, of course, free to choose not to buy our goods as a way to send a message. All I can say is that we are aware of the situation and are doing our best to find ways to give you guys what you want, and not buying our games won't really help with that.
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Re: Hyperdimension Neptunia mk2 DLC in Finland

Postby Sumea » Sat Apr 28, 2012 12:49 am

Houk wrote:Anyway, as has been brought up, regulations require us to translate all DLC into certain languages for each region in Europe. This wasn't the case before, which meant we could release DLC in English no problem. But that regulation has changed, so if we want to release DLC in those regions, we have to translate certain PSN data into the required language.


Okay, That actually clarifies it a bit. I could check through the store to confirm this but I know recent releases did seem to be silly enough translated . I checked out, and indeed, the content description for FF XIII-2 DLC for example is translated. And yeah, it's not like Trophies initially were optional, then required etc. etc.

And no, I actually do not think that scandinavian and polish experts are everywhere in America - I think translators for our languages are hard to come by because these do represent languages only we in small countries speak.

I think we should get some contact to sony because this regulation of "service" is not something we want. We had a english store for 5 years, we have played EVERY game we had in English and still continue to because we do not care. We understand English quite enough to play games.

Thanks for clarification. It actually made me double check this stuff. I think now it indeed is sony who needs to be blamed. They frankly do not know how stupid their regulation is. Because:

A: 99% of gamers in Scandinavian/Polish area play their games in English and have good knowledge of English (heck, I myself learned the core myself through videogames because they were not in damn Finnish)
B: They want description to be in - say - Finnish, for game that otherwise is completely English. That is just silly.
C: They themselves have not translated the store in completion to said language, it only makes the store look disconnected and something with language identity crisis.


Because if this is true, it may affect other not-THAT-large game publishers in future as well and I do not want to see that.


I actually look forward to neptunia V and probably will buy Disgaea 4 next month. This indeed is something I cannot give complete fault to. I can myself say that if you go to an american company and just whip "Hey can you translate into Finnish" - you will not probably find a person. It was a goddamn joke in some flick how "nobody checks if you actually can speak Finnish even if you write it down to your resume"
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