Flonne Dlc code??

Your customer service concerns will be addressed here.

Flonne Dlc code??

Postby Lightpyro » Sat Sep 17, 2011 8:52 am

i pre ordered the premium figure pack, but its friday 16th sept 2011 and i havn't received my flonne dlc code, any ideas?? :|
Lightpyro
New Vassal
New Vassal
 
Posts: 9
Joined: Wed Sep 07, 2011 7:23 am

Re: Flonne Dlc code??

Postby Ringwraith » Sat Sep 17, 2011 9:52 am

Try e-mailing or contacting the support staff at the store directly, as someone's already solved their case of lacking a code that way, I'm sure you can find the details somewhere around here.
Image
<SaturnineTenshi> and we can play with solice because he likes it
<Solice> i hear it's better than playing with myself

<Solice> celtic had a hard time getting his ball out?
<Kana> oh man, you have no idea
User avatar
Ringwraith
Netherworld Grand Duke
Netherworld Grand Duke
 
Posts: 5783
Joined: Tue Apr 05, 2011 3:33 am

Re: Flonne Dlc code??

Postby Dryaxx » Sat Sep 24, 2011 8:43 am

Exactly as Ringwraith says. I, myself were one of the customers that didn't recieve my DLC key for 'Fallen Angel Flonne' (or did get the mail, but were no key)

I just submitted the mistake to the support, and included a pic of the mail. And in an hour or two, I had a working key :)
User avatar
Dryaxx
Vassal
Vassal
 
Posts: 11
Joined: Sat Sep 24, 2011 8:12 am
Location: Denmark

Re: Flonne Dlc code??

Postby ZeroZilch » Mon Sep 26, 2011 12:19 am

I just send this to the support yesterday and still haven't received mine yet. Do you, by any chance, get it now, Lightpyro?

Maybe I should just phone NISA but It'll cost me a lot since I'm in Asia.
User avatar
ZeroZilch
Loyal Vassal
Loyal Vassal
 
Posts: 35
Joined: Sun Sep 25, 2011 9:30 pm

Re: Flonne Dlc code??

Postby myskaros » Mon Sep 26, 2011 6:40 am

ZeroZilch wrote:I just send this to the support yesterday and still haven't received mine yet. Do you, by any chance, get it now, Lightpyro?

Maybe I should just phone NISA but It'll cost me a lot since I'm in Asia.

Depending on when "yesterday" was, you may have e-mailed them outside of their business hours, and now it's the weekend. NISA is on Pacific Standard Time, which is UTC-8; their business hours are Monday through Friday, 10 AM to 6 PM PST.
Image
User avatar
myskaros
Netherworld Grand Duke
Netherworld Grand Duke
 
Posts: 3612
Joined: Thu Aug 11, 2011 7:58 am
Location: Madison, WI

Re: Flonne Dlc code??

Postby ZeroZilch » Wed Sep 28, 2011 6:32 pm

hmm.. still no response
User avatar
ZeroZilch
Loyal Vassal
Loyal Vassal
 
Posts: 35
Joined: Sun Sep 25, 2011 9:30 pm

Re: Flonne Dlc code??

Postby Lightpyro » Thu Sep 29, 2011 9:06 am

ZeroZilch wrote:hmm.. still no response


yes finally they answered, i havee the code, but here goes a stupid question.... whre do i use it .___. , or how do i download flonne... again srry about the stupid question -.-'
Lightpyro
New Vassal
New Vassal
 
Posts: 9
Joined: Wed Sep 07, 2011 7:23 am

Re: Flonne Dlc code??

Postby Ringwraith » Thu Sep 29, 2011 9:51 am

Lightpyro wrote:
ZeroZilch wrote:hmm.. still no response


yes finally they answered, i havee the code, but here goes a stupid question.... whre do i use it .___. , or how do i download flonne... again srry about the stupid question -.-'

Go to the PSN store and go the option in the top-right "Redeem Code" then simply enter it, and hey presto, you have Flonne, then you can download it right there and then or whenever.
Image
<SaturnineTenshi> and we can play with solice because he likes it
<Solice> i hear it's better than playing with myself

<Solice> celtic had a hard time getting his ball out?
<Kana> oh man, you have no idea
User avatar
Ringwraith
Netherworld Grand Duke
Netherworld Grand Duke
 
Posts: 5783
Joined: Tue Apr 05, 2011 3:33 am

Re: Flonne Dlc code??

Postby ZeroZilch » Thu Sep 29, 2011 5:02 pm

Lightpyro wrote:
ZeroZilch wrote:hmm.. still no response


yes finally they answered, i havee the code, but here goes a stupid question.... whre do i use it .___. , or how do i download flonne... again srry about the stupid question -.-'


You just get it? No wonder I still get no response. Hopefully, my turn will come soon.
User avatar
ZeroZilch
Loyal Vassal
Loyal Vassal
 
Posts: 35
Joined: Sun Sep 25, 2011 9:30 pm

Re: Flonne Dlc code??

Postby ZeroZilch » Wed Oct 05, 2011 4:44 am

still haven't come. i'm starting to get irritated. :|
User avatar
ZeroZilch
Loyal Vassal
Loyal Vassal
 
Posts: 35
Joined: Sun Sep 25, 2011 9:30 pm

Re: Flonne Dlc code??

Postby Ringwraith » Wed Oct 05, 2011 5:11 am

Well, have you e-mailed them recently? Things get lost in waves of mail, or just people's minds, more often than we'd like.
Image
<SaturnineTenshi> and we can play with solice because he likes it
<Solice> i hear it's better than playing with myself

<Solice> celtic had a hard time getting his ball out?
<Kana> oh man, you have no idea
User avatar
Ringwraith
Netherworld Grand Duke
Netherworld Grand Duke
 
Posts: 5783
Joined: Tue Apr 05, 2011 3:33 am

Re: Flonne Dlc code??

Postby ZeroZilch » Wed Oct 05, 2011 5:26 am

Ringwraith wrote:Well, have you e-mailed them recently? Things get lost in waves of mail, or just people's minds, more often than we'd like.

not recently, it's more than a week now. should i just send another one then?
User avatar
ZeroZilch
Loyal Vassal
Loyal Vassal
 
Posts: 35
Joined: Sun Sep 25, 2011 9:30 pm

Re: Flonne Dlc code??

Postby Ringwraith » Wed Oct 05, 2011 7:37 am

A working week is probably enough time to wait before pestering them again, as it's entirely possible it's just got buried under other stuff by accident.
It certainly can't hurt.
Image
<SaturnineTenshi> and we can play with solice because he likes it
<Solice> i hear it's better than playing with myself

<Solice> celtic had a hard time getting his ball out?
<Kana> oh man, you have no idea
User avatar
Ringwraith
Netherworld Grand Duke
Netherworld Grand Duke
 
Posts: 5783
Joined: Tue Apr 05, 2011 3:33 am

Re: Flonne Dlc code??

Postby ZeroZilch » Thu Oct 13, 2011 6:24 pm

Hey now... when will I get the code? this is taking too long. I don't want to spam email, please.
User avatar
ZeroZilch
Loyal Vassal
Loyal Vassal
 
Posts: 35
Joined: Sun Sep 25, 2011 9:30 pm

Re: Flonne Dlc code??

Postby Ringwraith » Thu Oct 13, 2011 8:25 pm

Well, you're missing something you're entitled to, so I'd keep sending regular emails, as it's not unheard of for legitimate messages to get buried or eaten by the spam filter.
Image
<SaturnineTenshi> and we can play with solice because he likes it
<Solice> i hear it's better than playing with myself

<Solice> celtic had a hard time getting his ball out?
<Kana> oh man, you have no idea
User avatar
Ringwraith
Netherworld Grand Duke
Netherworld Grand Duke
 
Posts: 5783
Joined: Tue Apr 05, 2011 3:33 am

Next

Return to Customer Service Announcements

Who is online

Users browsing this forum: No registered users and 0 guests