Last updated September 14, 2020
- What Data We Collect and Process
- NIS America typically collects and processes the following Data (personal data or non-personal data), but not limited to:
- Personal Data
- Online Store Transaction and Payment
- Guests who wish to buy goods and services from NIS America Online Store, or other stores managed by NIS America, may be asked to provide: valid credit card information (number, expiration date, security code), corresponding name, billing address, mailing address, phone number, email address, passwords, security questions, and security answers.
- Forum Registration (Currently disabled)
- We may ask Guests to create a username and password prior to being able to participate in NIS America’s forum/discussion board, at which time we may request their email addresses.
- Email Newsletter Subscription
- Subject to your entry to our subscription form, NIS America may email you marketing messages about new products and services offered or endorsed by NIS America. In such cases, we may also use your collected information to customize such marketing messages, as well as whether you opened such messages and whether you clicked on links within the messages.
- You can opt out or withdraw your consent to receive marketing messages at any time by clicking the "Unsubscribe from this List." link provided in every marketing message.
- Other Data You Explicitly Submit
- NIS America may hold promotions during which we may award NIS America game and anime-related products to Guests. To register for a promotion, we may ask you to provide us with contact information, such as name, mailing address, and/or email address.
- Contact information for promotion winners will be retained for prize fulfillment and potential tax obligations. When you register for a promotion, we may ask if you wish to be contacted regarding additional information about NIS America products. If you decline to receive more information about NIS America, we will discard all of your contact information following the conclusion of the promotion. If you choose to accept, we may keep your email address for the purpose of sending information to you in the future.
- Public information that you post, reply, comment, or follow in any of our websites and services.
- Information you provide when you request information or support from us.
For practical reasons, we treat personal data submitted to us in an employment context differently from information we receive in other contexts. Personal data submitted to us in an employment context (e.g., employment applications and resumes) may be shared with third parties, depending on the nature of the inquiry.
- Non-personal Data
- Every time a Guest visits NIS America’s website, Google Analytics, a third-party service, tracks technical information such as, but not limited to: the domain name of your Internet Service Provider, your Internet Protocol addresses, referral data, and which web browser and computer platform you are using.
- Why We Collect and Process Data
- The Data concerning the Guests is collected to allow NIS America to provide its Services, as well as for analytics. The purposes for which personal data is used are outlined in the following sections of this document.
- For the operation of our business, we use personal data to:
- Fulfill online orders placed for goods and Services at an NIS America website;
- Operate, improve, and develop our games and Services;
- Help you find your friends or tell your friends about a Service;
- Facilitate sharing on social networks;
- Serve and measure the effectiveness of advertising;
- Measure the health of our Services;
- Set up and maintain accounts you register for;
- Provide game experiences you may like;
- Set up loyalty programs;
- Identify, fix, and troubleshoot bugs and service errors;
- Provide software updates;
- Adhere to your preferences and to deliver dynamic content; and
- Protect the security and integrity of our website help keep our Services safe and fair, resolve disputes, investigate and help curb fraud and illegal behavior, comply with the law, and to enforce our agreements and policies.
- To provide you support, we use personal data to:
- Help identify and troubleshoot problems with your use of our Services;
- Survey your opinions through surveys or questionnaires;
- Communicate with you and respond to your specific requests or questions; and
- Manage and send you confirmations and important information about your account, products, purchases, subscriptions, and warranties.
- To personalize our communications with you, we use personal data to:
- Present offers and/or information relating to Services you might like;
- Make recommendations to you; and
- Personalize advertising for you and deliver targeted marketing newsletters, service updates and promotional offers.
- Processing of Data
- NIS America processes the Data of Guests in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
- The Data processing is carried out using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to NIS America, in some cases, the Data may be accessible to certain types of persons in charge involved with the operation of the website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as data-processors by NIS America.
- The Guest's personal data may be used for legal purposes by NIS America, in court or in the stages leading to possible legal action arising from improper use of NIS America websites or their related services. NIS America may be required to reveal personal data upon request of public authorities.
- Where Do We Store Data
- Data may be stored in NIS America’s main office in the United States or any other country in which NIS America operates including through the use of cloud storage.
- How Long We Store Data
- NIS America only stores your Data as long as necessary to fulfill the purposes for which the information is collected and processed or, where the applicable law provides for longer storage and retention period, for the storage and retention period required by law. After that, your Data will be deleted, blocked or anonymized, as provided by applicable law.
- However, in certain cases, Data cannot be completely deleted in order to ensure the consistency of the customer experience. For instance, replies to other users on NIS America’s forum/discussion boards will not be deleted.
- Please note that NIS America is obligated to retain Data of orders you placed with our online store for our accounting and tax-reporting purposes.
- Third Party
- NIS America will not sell, trade, or otherwise disseminate your Data to any third parties. This does not include third parties who, as long as they agree to uphold confidentiality: assist us with operations, provide services related to the operation and maintenance of the website, provide social media websites and services, or are service providers that manage product fulfillment and payment processing on behalf of NIS America. NIS America works with following third parties, but not limited to:
- (First-party Platforms) You can also engage with certain portions of our Services through certain first parties and/or mobile platforms (the “First-party Platform(s)”). For instance, if you proceed to use features of our Services by signing in through, or otherwise linking with, your PSN account to authenticate yourself, some information from those First-party Platforms, and/or information regarding your usage of our Services, which may have been collected by the First-party Platform, may be transmitted to NIS America. Such Data includes, but is not limited to: your account ID, date of birth/age, username, language preference, entitlement information, achievement/trophy information, and/or geographic information. We will collect this information only if you provide your affirmative consent. Below is the list of privacy policies from major First-party Platforms:
- App Store/Apple (English): https://www.apple.com/legal/privacy/en-ww/
- Nintendo of America (English, USA): https://www.nintendo.com/privacy-policy
- PSN/PlayStation/Sony Interactive Entertainment (English, USA): https://www.playstation.com/en-us/network/legal/privacy-policy/
- Steam/Valve (English): https://store.steampowered.com/privacy_agreement/
- Xbox/Microsoft (English, USA): https://privacy.microsoft.com/en-US/
- We may also disclose your information when we, in good faith, believe that such information is necessary to comply with the law, protect the security and integrity of our site, and/or to protect the rights, property, and/or safety of NIS America, its employees, and other Guests who utilize our Services.
- What Kinds of Security Measures We Take
- The security and confidentiality of your information is extremely important to us. We have technical, administrative, and physical security measures in place to protect your personal information from unauthorized access and improper use. We also review our security procedures periodically in consideration of appropriate new technology and updated methods.
- NIS America follows generally accepted standards to protect Data collected. NIS America endeavors to store Data for only for as long as necessary to provide Services. Data is deleted from our records once such purposes have been fulfilled.
- Who Has Access to Data
- NIS America may use your personal data to the degree necessary to achieve the purposes listed in Section 2. In the event of a reorganization, sale, or merger, we may transfer personal data to the relevant third party subject to applicable laws.
- NIS America may release personal data to comply with court orders or laws and regulations that require us to disclose such information.
- California Residents
- Guests residing in California are afforded certain additional rights regarding their Data. Except where an exception or exemption applies, these rights include the ability to access, correct, and request deletion of Data.
- European Economic Area Residents
- Guests residing in certain countries, including EU/EEA users, are afforded certain additional rights regarding their Data. Except where an exception or exemption applies, these rights include the ability to access, correct, and request deletion of Data; request a portable copy of Data; or otherwise object to or restrict how NIS America uses Data.
- For Data transferred from a European Union, European Economic Area member country, or Switzerland to our storage, NIS America generally follows accepted standards to protect collected Data.
- Contact Information
NIS America, Inc.
4 Hutton Centre Dr., Suite 650
Santa Ana, CA 92707
1-855-537-3635 (California residents only)